Terms of Service and Policies
Listed below are Higher MMJ Solutions, LLC's Terms of Service, Privacy Policy, Fulfillment Policy, and Return and Refund Policy. When you sign up for any service provided by us, you agree to these policies. It is recommended that you print and keep a copy of the agreements. Any updates to these agreements will be posted on this page.
Terms of Service
Last Updated 08/01/2024
AGREEMENT TO OUR LEGAL TERMS
We are Higher MMJ Solutions, LLC.
We operate, as well as any other related products and services that refer to or link to these legal terms. (the “Legal Terms”) (collectively, the “Services”).
You can contact us by phone at (918) 639-3300, by email at info@HMMJS.com or by mail to PO Box 1224, Salina, Ok 74365.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Higher MMJ Solutions, LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agree to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last Update” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Lega Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
We recommend that you print a copy of these Legal Terms for your records.
OUR SERVICES
Higher MMJ Solutions, LLC (“Services”) include but are not limited to compliance consulting services, regulatory guidance, and other related services as detailed and kept updated on our website: HMMJS.com.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws if and to the extent of local laws are applicable.
INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services. (collectively, the “Content”), as well as the trademarks, service marks and logos contained therein (the “Marks”).
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services “As Is” for your personal, non-commercial use or internal business purpose only.
Your Use of Our Services
You agree to provide accurate and complete information when requested and to keep such information updated by means of following local laws and regulatory guidelines.
You agree to use our services only for lawful purposes and in accordance with applicable laws and regulatory guidelines.
Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:
Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access.
Solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: Higher MMJ Solutions, LLC. If we ever grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve the rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms, and your right to use our Services will terminate immediately.
Your Submissions
Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own the Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
You are responsible for what you post or upload. By sending us a Submission through any part of the Services, you:
Confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.
To the extent permissible by applicable law, waive any and all moral rights to any such Submission.
Warrant that any such Submission are original to you or that you have the necessary rights and license to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
Warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your submissions, and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or © applicable law.
FEES AND PAYMENTS
Service fees are outlined in the service agreement and/or product description on our website. Payments must be made according to the specified terms.
We reserve the right to suspend or terminate services for non-payment or late payment.
Non-payment for provided services can and may/will be sent to a third party for fee collection services. This may increase the amount due by you to the third party to offset the cost required to facilitate your completed payment.
Late payments may be subject to additional fees at Higher MMJ Solutions, LLC's discretion and in accordance with Oklahoma laws.
CONFIDENTIALITY
Both parties (Higher MMJ Solutions, LLC and You) agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of the engagement.
USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) you have the legal capacity, and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose, and (5) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and /or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, or interfere with the use, features, functions, operation, or maintenance of the Services.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats (“gifs”), web bugs, cookies, or other devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services.
Copy or adapt the Services’ software.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails or creating a user account by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
USER-GENERATED CONTRIBUTIONS
The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and through third-party websites. When you create or make available any Contributions, you thereby represent and warrant that.
CONTRIBUTION LICENSE
You and Services agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area of the Services. You are solely responsible for your Contributions to the Services, and you expressly agree to exonerate us from any and all responsibility and refrain from any legal action against us regarding your Contributions.
SERVICES MANAGEMENT
We reserve the right, but not the obligation to : (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the services.
TERMS AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED, SHARED, SENT, OR GIVEN ACCESS TO WITHOUT WARNING AT OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including, without limitation, pursuing civil, criminal, and injunctive redress.
Either party may terminate the service agreement with written notice if the other party breaches any material term of the agreement.
Upon termination, you agree to pay for all services rendered up to the termination date.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be constructed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
GOVERNING LAW
These Legal Terms shall be governed by and defined following the laws of Oklahoma. Higher MMJ Solutions, LLC and yourself irrevocably consent that the courts of Oklahoma shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.
DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party “ and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 90 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the Oklahoma Court system.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and © there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (1) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (2) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (3) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time without prior notice.
DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES CONTENT OR THE CONTENT OF ANY WEBSITE OR MOBILE APPLICATIONS LINKED TO THE SERVIES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, MATERIALS OR DOCUMENTS AS THIS INFORMATION MUST BE REPORTED ACCURATELY BY YOU TO HIGHER MMJ SOLUTIONS, LLC TO PROPERLY ENSURE ACCURATE INFORMATION FILED AND ASSOCIATED WITH YOUR BUSINESS; (2) PERSONAL INJURY OR PROPERTY DAMAE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATIN AND/OR FINALCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT HYPERLINKED WEBSITES OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOUR SHOULD USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES. EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMANAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding that is subject to this indemnification upon becoming aware of it.
USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing ther performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible fo all data that you transmit, or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us for any such loss or corruption of such data.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email, and on the Services satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS AND TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or with respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed servable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of singing by the parties hereto to execute these Legal Terms.
CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding the use of the services, please contact us at:
(918) 639-3300, info@HMMJS.com
Privacy Policy
Last updated 08/01/2024
This privacy notice for Higher MMJ Solutions, LLC, describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services.
(“Services”), such as monthly subscription packages or other on-site or remote services as offered on our website.
Questions or concerns? Reading this notice will help you understand your rights and choices. If you do not agree with our policies and practices, please do not use our Services.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services when you participate in activities on the Services, or otherwise when you contact us.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preference, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our services, including to provide, improve, and administer our Services, communicate with you for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may need to share your personal information in the following situations: Assistance with licensing, registration and compliance organizations to include, but not limited to: OMMA, OBNDD, Oklahoma Secretary of State, OSBI, and METRC.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences).
HOW DO WE HANDLE YOUR LOGINS?
Our Services allow you to register and log in using a username and password set by yourself or as instructed by you to Higher MMJ Solutions, LLC.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our Services are located in Oklahoma, United States. If you access our services from outside the service area, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION” above) in and other countries.
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, these countries may not necessarily have data protection laws or similar laws as comprehensive as those in the United States. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us by phone at (918) 639-3300 or by email at info@HMMJS.com.
WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be expressed and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active database. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by and updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directing sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or concerns about this notice, you may contact us in the following manner(s):
Phone: (918) 639-3300
Email: info@HMMJS.com
Mail: PO Box 1224, Salina, OK 74365
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please submit a data subject access request to Higher MMJ Solutions, LLC, and send it to us as indicated in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE” section above.
Fulfillment Policy
Last updated 08/01/2024
At Higher MMJ Solutions, LLC, our primary goal is to provide efficient and reliable order fulfillment, ensuring customer satisfaction.
ORDER RECEIVED
Upon receiving an order, our team initiates the client and business onboarding process to collect all necessary client and business information for the Service(s) purchased by the customer/client. This process typically begins within 1-3 business days, unless the client requests urgent services. Orders are not processed on weekends or holidays as a general rule, with the exception of requested urgent assistance as indicated in this section.
WHAT IF I HAVE URGENT SERVICE NEEDS?
Urgent services must be communicated to Higher MMJ Solutions via phone contact to ensure we are aware of such an urgent situation. In the case of urgent situations and services required, Higher MMJ Solutions, LLC reserves the right to add additional fees related to the urgency of the situation due to the need for after-hours work required to fulfill the Service(s).
ORDER CONFIRMATION
Customers will receive a confirmation email once the order has been received, along with follow-up correspondence from Higher MMJ Solultions, LLC via assigned account manager(s). In the event of any issues or delays, our customer service team is readily available to assist and provide updates. Delays may include, but are not limited to portal issues with state entities and any issues obtaining required forms and documents.
DOCUMENTS, FORMS AND LICENSING/REGISTRATION APPLICATIONS
We work diligently to ensure that all documents, forms, and applications associated with purchased Services are carefully inspected and reviewed using our triple-check standard of Services and completed in a timely manner and in accordance with licensing and registration laws of the OMMA and OBNDD and the noted expiration dates of licenses and registrations.
COMMUNICATION OF FULFILLED SERVICES
Upon completion of business, transport, and employee credential licensing and registration applications, we will send email verification of completed Services via proof, including but not limited to screenshot proof of application submitted, screenshot proof of application status, PDF document review of the application, and all applicable receipts and documents obtained for you by us. If we obtain documents for you, we will provide copies for you to keep a record of, and you will be responsible for keeping these documents on-site at your licensed business address (documents may include, but are not limited to the following: Certificate of Good Standing, Trade Name Report, Operational Agreement, Management Agreement, Lease Agreement, Grower’s Bond, OSBI Background Checks).
DAILY PORTAL CHECKS AND UPDATES REGARDING LICENSING AND REGISTRATION
Clients/customers who have purchased Services relating to business, transport, or employee credential licensing assistance will also benefit from our daily portal checks. We will monitor the status of your application daily, Monday through Friday, except holidays, and will notify you of any updates or changes, including but not limited to application denial, rejection, application requiring tier payment, and approval.
APPLICATION REJECTIONS
Clients/customers who have purchased Services relating to business, transport or employee credential licensing assistance and we have completed the application, and if rejection occurs, we will assist with corrections and resubmitting the application at no additional costs for Service. If additional state fees are required, you will be responsible for payment.
Clients/customers who have purchased Services relating to business, transport, and employee credential licensing assistance and have already processed their own application, have received a rejection for the application and require our assistance with processing the rejection may be subject to additional service fees based on the amount paid and length of services paid. Clients/customers that have paid 6 months of a subscription for licensing assistance will not need to pay additional fees for rejection assistance.
OPEN RENEWAL WINDOW
Clients/customers who have purchased Services relating to business licensing assistance and are due for open licensing renewal:
If you have paid at least 6 months and have 1 renewal or registration due (OMMA OR OBNDD, not both), no additional fees will be due at the time of service.
If you have paid at least 6 months and have 1 renewal and 1 registration due (OMMA AND OBNDD, both), you will be required to pay additional fees according to pro-rated fee amounts calculated by the length of active subscription Service(s).
If you have paid for 10 months, your renewal and registration are completely covered by the paid subscription.
Please note: the fees mentioned in this section are related to fees due to Higher MMJ Solutions, LLC for services planned or rendered. These fees DO NOT include fees that are due to state entities, including but not limited to OMMA, OBNDD, Oklahoma Secretary of State, and OSBI.
ON-SITE SERVICES
Clients/customers who have purchased On-site, single business consultation, or multiple business consultation services will receive a confirmation email once the order has been received, along with follow-up correspondence from Higher MMJ Solultions, LLC via assigned account manager(s). You will then be placed on the booking calendar as appropriate.
On-site review subscription packages can be used as quarterly reviews for 1 licensed business or 1x reviews for 4 licenses. Your account manager will set up reviews as you need them and in accordance with the purchased Service. If you receive on-site reviews for more than 1 business under the same subscription, you will be required to continue monthly payments as appropriate for the services rendered. Each on-site visit is equivalent to 3 months of paid services. If you cancel services prior to full payment of the provided service, you will be responsible for the remaining amount due. An invoice will be sent to you via email, and prompt payment will be expected to prevent any additional late fees or collection fees from being added to your total amount due.
METRC SERVICES
Clients/customers who have purchased METRC assistance or subscriptions will receive a confirmation email once the order has been received, along with follow-up correspondence from Higher MMJ Solutions, LLC via assigned account manager(s). You will be required to add the account manager as an employee in your METRC account if we are to record your data entry. This will allow METRC to track entries made by personnel accurately and according to state requirements. We will not be able to share login information with other personnel.
CONTACT US
We strive to handle all orders with the utmost care and attention to deliver a positive customer experience. If you have any questions or concerns, please contact us by phone at (918) 639-3300 or by email at info@HMMJS.com.
Return and Refund Policy
Last Updated 08/01/2024
Thank you for your purchase. We are committed to ensuring your satisfaction. If, for any reason, you are not completely happy with your purchase, you may request an account review with a possible refund. Please see below for more information on our Return / Refund Policy.
RETURNS
Returns will not apply to any purchase as we offer services, not physical products. When purchasing the SOP Package, you will have received on-site services prior to receiving the SOP Binder System. Once the Binder system is received, services have been provided in addition to the Binder System, thus not applicable to returns. This package will be treated as the other service packages on the website and will only be applicable to refunds if no service has been provided by Higher MMJ Solutions, LLC, as indicated in the Refund Policy information below. For more information regarding returns, please contact us via email: info@HMMJS.com.
REFUNDS
After receiving your refund request and inspecting of your account services requested versus the services you have received from Higher MMJ Solutions, LLC, we will label your request as “approved” versus “denied.” We will send you a response email from info@HMMJS.com with the status of the refund request with any pertinent information regarding the decision.
EXCEPTIONS
The following items cannot be returned:
Any services completed by Higher MMJ Solutions, LLC, including, but not limited to, licensing assistance, registration assistance, data entry work, and data harvesting. Once we complete the work, you are physically unable to return that service.
Please note:
If the client has paid for services and cancels them before they are fulfilled, the client will be eligible for a full refund at the request of the client.
If the client has paid for services and they are fulfilled without issue, the client will not be eligible for a refund of paid services. If deemed appropriate, the client may receive a partial refund based on the amount paid and services requested vs. services provided. If all services paid by the client are fulfilled appropriately, no refund for service will be issued.
QUESTIONS
If you have any questions concerning our Return and Refund Policy, please contact us at:
(918) 639-3300
info@HMMJS.com